Warranty Information

Vehicle Wrap Warranty Details:

The vehicle wraps are produced using brand name quality materials, adhesives and inks with a U.V. clear film applied to prevent fading, cracking and peeling. The wraps are applied by professional applicators. The solid opaque graphic material that is applied to the vehicle body carries a manufacture warranty for a period of up to 5 years. The window graphics material that is applied to the vehicle glass carries a manufacture warranty for a period of up to 1 year. This material has over 50% of the adhesive and vinyl punched out for viewing so the adhesion level is much less. The failure or unsatisfactory performance of a graphic shall be defined as one being caused by defective vinyl and/or inks, which is defined as no appreciable deterioration in the functional performance of the product. Cracking, chalking, blistering or loss of adhesion shall constitute a breach of guarantee if they occur during the guaranteed period. Slight color fading; slight chalking or slight reduction in gloss; product deterioration due to contact with solvents, chemicals or the improper use of mechanical or hydraulic cleaning tools, extreme weather, improper washing, snow/ice removal do not constitute a breach of the warranty. Should Cool Touch Graphics’ vinyl films fail to perform or adhere correctly after specified proper use and application Cool Touch Graphics shall file a claim with the manufacturer of the vinyl for the defective material. Cool Touch Graphics requires an actual sample of any vinyl film in question, photographs of failure and proof of invoice. Product manufacture shall be the sole arbiter as to whether the deterioration of the graphic is within the normal expectancy of aging and color change, and no longer conforms to the intended purpose. If claim is denied, Cool Touch Graphics will not be held liable for any cost incurred by purchaser. Under no circumstances shall Cool Touch Graphics be responsible for any incidental or other damages outside of Cool Touch Graphics’ control of the manufactured vinyl films.